Ideal Heating honoured with King’s Award
UK – Ideal Heating has been named as a recipient of The King’s Award for Enterprise in the Innovation category, recognising its end-to-end heat pump delivery package supporting the UK transition to low-carbon heating technology.
It is Ideal’s fourth such award, having previously received three Queen’s Awards – for Innovation in 2013, and for both Innovation and International Trade in 2019.
CEO Adam Foy said: “Receiving The King’s Award for Enterprise is a great honour and an incredibly proud moment for us.
“As a major UK manufacturer with a proud history and heritage, we’re delighted to receive this royal recognition for how we’re shaping the transition to heat pumps across the UK.
“The King’s Award reflects the scale of ambition and commitment our team has shown in transforming not just our own business, but in leading the evolution of the wider UK heating industry.”
Ideal says it has conceived and built an completely new delivery infrastructure, addressing every barrier to heat pump adoption. This includes what it describes as the UK’s largest heat pump training network, including a £2.2m National Training and Technology Centre, and the UK’s first government-recognised and funded Skills Bootcamp programme, which has enabled thousands of installers to train free of charge.
We identified early on that the market required a whole package to give installers the skills and confidence to succeed, and give consumers the reliability and support they expect.
Andrew Johnson, Training and Design Services Director
Ideal says its dedicated heat pump customer service team resolves more than 70% of issues remotely, saving more than 30,000 miles of engineer travel and preventing over 9,000kg of CO2 emissions.
Underpinning it all is a £60m programme of investment in new manufacturing, distribution and research and development facilities across the headquarters site in Hull. New facilities include a UK Technology Centre, providing the world-class R&D capability to develop, test and refine the next generation of heating products.
The King’s Awards for Enterprise has honoured more than 8,000 companies since its inception in 1965. Winners hold the award for five years and pass an assessment process judged by experts from industry, academia, the voluntary sector and senior Whitehall officials. Recipients are recommended by the Prime Minister and approved by His Majesty The King.
